Meet Our Team.
Each Red Flag Consulting partner brings deep expertise in their discipline.
Together, we operate as a strategic collective—sharing patterns, pressure-testing ideas, and elevating outcomes.
Clients benefit from:
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Multiple senior perspectives
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A shared consulting philosophy
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Clear communication and direct feedback
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Calm, credible guidance during moments of change
Maggie Young
CCXP, Founder
As a long-time customer experience and user experience evangelist, Maggie loves to remind people that the most important part of your brand is an individual’s experience. Coming from executive positions at Zappos, Citi, and UserTesting, she understands the need to gather and share customer insights to create a culture of customer centricity.
A pragmatist, Maggie relishes using existing data sources to complement new research, then humanizing that data to make impactful business decisions across the organization.
Anna Hrach
Strategy Partner
For more than two decades, Anna has developed content strategy, user experience, and digital marketing strategies for companies ranging from up-and-coming startups to Fortune 500s. Her experience spans a range of industries, including travel and tourism, government, pharmaceuticals, beauty, healthcare, hospitality, insurance, consumer packaged goods, finance, and education.
Named one of the 50 Most Influential Women in Content Marketing, Anna has advised many brands, including Arizona Office of Tourism, Farmers Insurance, Nike, Oracle, and Cisco.
Kim Corak
Strategy Partner
Kim has 25 years of experience in communications, marketing, and customer experience, including content marketing, social media, influencer marketing, email, and research. Notable client experience includes Visit California, Hilton, Bentley, the United Nations, Adobe, Oracle, and Microsoft. Prior to consulting,
Kim served as the senior vice president at Convince & Convert, led business development and marketing for a large digital agency in Phoenix, and oversaw the digital marketing for Palm Desert California.
Kelly Santina
Strategy Partner
Kelly has more than 20 years of experience in digital marketing, project management, and technology integration. Previously, she held senior positions with the top digital agencies in Phoenix, including serving as president of Convince & Convert. Prior, she was the vice president of marketing for Thunderbird School of Global Management, the leading international business school. Her client experience includes Cisco, Choice Hotels, Natixis, and Oracle.
She is a certified business and marketing coach as well as teaches business professionalism at Grand Canyon University.